Get in Touch with PayPerVideo

Have a technical issue, a suggestion for improvement, or just want to say hi? We're here to help.

Email Us

For all inquiries, please reach out to our dedicated support team:

support@paypervideo.online

Response Time

We value your time. Our team is committed to providing a response to every inquiry within 24 hours at the latest.

Why Contact Us?

At PayPerVideo, we aim to provide a seamless, pay-as-you-go AI video generation experience. However, we understand that questions, technical hiccups, and unique scenarios can arise. Our team is fully equipped to assist you with a wide range of use cases and issues.

Common Use Cases & Inquiries

  • Video Generation Failures: If your video prompt was rejected, failed to render, or generated an error code, let us know. We can help debug the prompt or process a refund.
  • Billing & Payments: We charge $3.90 per video. If you notice a billing discrepancy, or require an invoice for your business accounting, our billing department is ready to help.
  • Prompting Advice: Struggling to get the exact look you want from Veo 3.1 or Runway Gen-3? Send our team an email with your goal, and we can suggest improved prompting techniques.
  • Contest Submissions: As part of our monthly viral video contest, users email us their best creations. If you're submitting a video, use the contact email to enter your masterpiece.

Suggestions for Improvement?

We are constantly evolving PayPerVideo. If you have an idea for a new feature or a way to make our AI generations even better, please don't hesitate to share it with us!

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